Grand Laguna Beach

Lugar precioso, muy limpio, todos los empleados son muy agradables y honestos. La pasamos muy bien celebrando el cumpleaños de mi hermana. Quiero volver otra vez. Gracias a Ben por todas sus atenciones.

We paid more for a unit with a private jacuzzi. Booked for 14 nights. Nowhere did it state that the jacuzzi was NOT heated, which is literally the definition of a jacuzzi- very deceptive and I wold have never booked that particular villa knowing the truth. A jacuzzi provides heat therapy. Villa only had three face towels, although occupancy was for 6. Mgt first advised to look in all the dresser drawers for more towels. After affirming that there were not additional face towels, we were told the unit only came with 3. There were 6 beach towels and at least a dozen large bath towels. No housekeeping for the entire 14 nights unless we paid extra. The typical charge for an airport trip from Puerto plata to grand Laguna is $30.00 and there are a ton of taxi’s at the airport - we paid 40 by booking through Laguna Beach. Our villa had a ton of stairs - no photo of stairs was included in villa photos - big surprise. Nothing to do on the beach near the villa and typically deserted - maybe because you have to kinda slide down the sand to get to the beach. No stores within walking distance so we ended up paying a lot for transportation. We enjoyed the pool. Can’t say I would return.

Be prepared for LOUD music! Every day during our 9 night stay, we were awakened at 4 AM by loud music, which continued till 5: 30 every morning like clockwork. Disturbing!

DO NOT BOOK HERE. I WAS ROBBED $400 AT THIS PLACE. I tried calling, several times, emailing, and even Expedia tries contacting this place and nobody picks up. I’ve tried emailing regarding my flight change as it was unexpected and I and no longer was able to fly in on a specific. When I TRIED several times to contact this establishment, no response. Expedia tried contacting them for 5 days, and nothing. And I haven’t received an email regarding my refund/booking as I wasn’t able to make it. They just took my money and never called back nor emailed back.so I repeat, DO NOT BOOK HERE, THEY WILL ROB YOU. TE ESTAFARÁN SI TE QUEDAS AQUÍ

Just an amazing place! So clean and professional. This resort has everything all in one place. The food and service are amazing and friendly. Thank you Grand Laguna!

Lugar super tranquilo, buenas y limpias instalaciones, opciones de comida y bebida. Fácil acceso a la playa, seguridad 24 horas.buena ubicación. Buen lugar para personas solas y para grupos. Tarifa conveniente y justa.

My first visit to the DR but won't be my last! Great place. Nice and quiet with super friendly people. The restaurant serves great food and drinks

Uno de mis lugares favoritos. Con todas las comodidades de casa, tranquilidad y rodeado de la Naturaleza y una playa acogedora pero aún salvaje. Cerca de muchas actividades, sin estar en el medio de ellas.

On my first day I was greeted to a room with no television so I had to go out into the living area to watch TV. The wifi signal was not strong enough so I had no wifi signal in my room which meant I had to go into the living area for wifi. Also there was no phone reception/service in my room neither.

The most amazing atmosphere, with kind and loving people all around.
Good food and drinks!
The staff are always very friendly, and always ensure you're having the best experience! My favorite place to vacation!

Solo puedo decirles me encanta todo de ese hermoso paraíso fascinante buen lugar buena comida tranquilidad y sobre todo seguridad no tengo nada nalo que decir y con unos empleados que te hacen sentir como en tu casa o mucho mejor

Me encantó el lugar, la piscinas hermosas, la atención excelente, hay seguridad, todo muy limpio. Volvería

Beautiful property, quiet, secluded area. Off the beaten path so not convenient for taxi service is my only complaint.

Very cool place to stay! It's very well located if you want to go to playa Alicia and encuentro!

Excelente Lugar! Me encantó! La playa no esta apta para su uso (muy brava) ; pero hay varias playas públicas muy cercanas.

Rosa Morillo is the property manager at this property and she is simply the best. She has a New York state of mind being from Long Island but not the attitude. She has grown exponentially in the past year and her portfolio of properties now include private residences on Sosua, Cabarete. If there is a problem she will solve it.

We stayed in a 3 BR Penthouse Deluxe where we also had an infinity plunge pool which overlooks the ocean. There’s also a massive infinity pool at the ground floor. We have such huge space, and our cat loved running around! It is bright from all the natural light coming in, and it made the perfect staycation atmosphere?

The Penthouse suite has all the amenities that we needed, and they even provided us a daily cleaning service which made us feel like VIPs: p

We stayed here last May 7,2018 but unfortunately wasn't able to put a review.

El lugar esta muy bonito, la playa tiene un oleaje muy fuerte, no se si por la fecha, pero no era apta para niños por el peligro.cuenta con un jacuzzi de agua caliente y dos piscinas.
(Una de ellas muy oscura en los laterales y en el fondo)

Cada quien tiene el gusto distinto.

Excelente lugar, bellísimo y extraordinaria las atenciones. Limpieza y estado de los apartamentos. Las piscinas un sueño.

Muito difícil localizar este lugar. O apartamento estava limpo, mas com número reduzido de utensílios (pratos, talheres, copos, travessas) e também de cadeiras. Atendimento com muito esmero.